Business Letters

Business Letters
Learn to Correctly Format Business Letters
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16 Video Interactions
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00:01:22
When you do not indent paragraphs it is called block style. There are three types of indentation:
- Block
- No indent
- Indented
- Indent 5 spaces using the tab key
- Hanging indent
- Used for works cited pages and bibliographies
- All lines EXCEPT the first are indented.
- There is a MS Word feature that does this for you DO NOT USE THE TAB KEY
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- Block
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00:01:34
What is the address called here?
the return address
the receiver's address
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00:01:39
DO NOT skip a line, he is actually incorrect here.
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00:03:13
There are actually two types of punctuation used in Business letters after the salutation.
The first is called Mixed Punctuation- this is when you use a colon after the salutation.
The second is called Open Punctuation- this is when NO punctuation is used after the salutation.
The type he is using here is Mixed Punctuation.
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00:06:51
Notice he used a comma after the complimentary close, this is called Mixed Punctuation.
There is also Open Punctuation- this is when NO punctuation is used after the complimentary close.
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00:07:00
By skipping three lines, he is:
quadruple spacing by hitting enter four times
triple spacing by hitting enter three times
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00:07:03
The title, if you have one, like CEO should be typed on the line directly below the author's keyed name.
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00:07:12
If you are sending a copy to someone other than whom you are writing, you add a copy notation. This guy is actually wrong, it should look like:
c: Better Business Bureau
Notice the c is lowercase and not two c's but one
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00:07:18
You are going to actually do this assignment so pay attention.
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00:07:35
Use Times New Roman size 12pt font for this class.
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00:07:57
Open Microsoft Word and set your margins to:
Top: 2 Inches
Left: 1 Inch
Bottom: 1 Inch
Right: 1 Inch
Hint: the margins settings are under the layout tab.
Then type this address and today's date on the line immediately below the address. Do not skip a line.
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00:08:08
Pay attention to the scenario.
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00:08:26
Notice the name of the business that you are writing to, the Mall, and the date that the incident occurred.
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00:08:34
Pause and read this scenario.
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00:08:51
Did you get the whole scenario?
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00:09:47
You should NEVER do that!
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